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Marianne Neave's avatar

As always an excellent read and food for thought. I picked up on this:

"The core problem is that these technologies are not neutral tools. They are shaped by business models, incentives, and ideologies that rarely prioritise public welfare."

And my first thought was - what we need is judicious use of technology, which you allude to later in the piece. From there the main question that arises for me is - why can't we achieve this - using the technology we have in ways that maximise benefit relative to input? The barriers are both internal and external. Externally, its the structures we live in - capitalism, profit seeking rather than how to maximise benefit, but also power structures, systems of expertise siloed with little understanding of "the big picture" and the way innovation is sold, both as an idea and as a saleable item - and that opens up a whole other discussion. Then there's the internal barriers, and these include comfort (which includes an unwillingness to change our thinking on how things are as much as giving up what we become comfortable with), our susceptibility to the marketing of new technologies (the bright and shiny stuff) and our willingness to incorporate them into our lives without question, without even weighing up whether they really benefit us. The more I think about it, the more I see.

Like you i do see answers in learning from those who live in poorer communities. Often these people are innovative, they will adapt, and repurpose technologies to provide what they or their communities need, but I also see a role for larger scale investment on a regional or national level - technology can have a significant positive impact on patient care in regional and remote communities for example. Both of these strategies are less about profit, and more about addressing real need. Things like AI could potentially also be used in this way, instead of being wasted to create fake videos for laughs, or to answer Google queries.

But all of this requires a change in thinking - it requires education and understanding and a willingness to ask difficult questions.

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